Operations and Supply Chain Management

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1. Executive summary (no more than one page)– Summarize what is the problem, what Operations and Supply Chain Management concepts/tools have been applied to the problem, and what are the expected results of the proposed solution.2. Background information– Clearly state whether the problem is from your own work or from business articles/cases. If it is from business articles/cases, provide its source (title, author, name of the journal, date published).– Briefly introduce the company background (e.g., name, products, business size, location, internal/external interesting facts, etc).3. Problem Description– Describe the problem clearly and specifically.– You should focus on a single OPERATIONAL problem, although you can introduce several other issues for informational purposes. General management problems are not acceptable.– The problem may involve either operational decision-making or process improvement.– This section must include a problem statement starting with, e.g., “This paper considers the problem of determining …”, “The main problem of the firm is how to …”, etc, either in the beginning or at the end of the section.4. Operations and Supply Chain Management concepts/tools that can be applied– Describe what specific Operations and Supply Chain Management concepts/tools can be applied to the problem and why they are appropriate to the problem. This section should make it clear that you understand the concepts/tools you are about to use.5. Application of Operations and Supply Chain Management concepts/tools– Choose an Operations and Supply Chain Management concept/tool or a set of concepts/tools among the ones provided in section 4 and apply it to propose a solution to the problem.– In this section you “must show your calculations”, which means that you must use real or estimated/simulated data in solving the problem or analyzing the process. It is NOT acceptable to provide only general descriptions of how the concepts/tools can be applied.6. Analysis of expected results– Analyze the expected results of the proposed solution. You should compare between before and after the implementation of the proposed solution and justify the proposed solution clearly.– The expected results may include cost/revenue impact and/or improvement of operational performance such as throughput time, throughput rate, and inventory. You must be specific to receive full credit.7. Conclusion

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