TIP # 1
We will substitute this week’s discussion board with the following assignment. Watch the video below “Dealing with Resistant Clients” The author discusses three tips:
1. Don’t Take it Personal
2. See What is Behind it
3. Use The Resistance
share what steps/strategies will you take to apply your assigned tip dealing with resistant clients? You can share a past experience how would you deal with resistant client differently? Or discuss how you can adjust your professional skills to address the resistant client.